We provide specialized winterization services to safeguard your pool during the off-season, and when spring arrives, we handle the thorough opening process.

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Privacy Policy

1. Information We Collect

When you provide your phone number to us, we may collect the following information:
  • Your phone number
  • Your name (if voluntarily provided)
  • Your communication preferences
  • Messages you send to us and responses to our messages
  • Service-related interactions (e.g., appointment scheduling, confirmations, and support requests)

How We Collect This Information

We collect your phone number when you:
  • Schedule a service with us
  • Request a quote or information
  • Sign up for service reminders or promotions
  • Contact our customer support team

2. How We Use Your Phone Number

By providing your phone number, you expressly consent to receive text messages (SMS/MMS) from us for:
✅ Service-related notifications (e.g., confirmations, reminders, rescheduling)
✅ Billing and payment updates
✅ Customer support communications
✅ Marketing and promotional messages (only if you have opted in)

Text Message Frequency & Fees

  • Message frequency varies based on your interactions.
  • Standard message and data rates may apply depending on your carrier.
  • We do not charge for text messages, but your mobile provider might.

3. Opting Out & Managing Your Preferences

You may opt out of receiving text messages at any time by:

  • Replying STOP to any message to unsubscribe from non-essential texts.
  • Replying HELP for assistance regarding our messaging policies.

    Note: Opting out of text messages may impact service-related communications, such as appointment reminders.

4. Data Security & Third-Party Sharing

We take reasonable security measures to protect your personal information, including encryption and access controls.

🔒 We DO NOT:
❌ Sell, rent, or share your phone number with third parties for marketing purposes.
❌ Use your phone number for any purpose other than those stated in this policy.

✅ We MAY share your phone number with:

  • Third-party service providers (e.g., appointment scheduling, payment processors) only to facilitate services you requested.
  • Legal authorities if required by law or to protect our rights.

5. California Privacy Rights (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:
✔ Know what personal data we collect and how we use it.
✔ Request deletion of your personal information.
✔ Opt-out of the sale of personal data (We do NOT sell your data).
✔ Access your data and request corrections.

To exercise your rights, contact us at:
📧 [Chlorinekingg@gmail.com]
📞 [818-418-8250]

For identity verification, we may ask you to provide details such as your phone number and recent interactions.

6. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the Effective Date above and posting the revised policy on our website.

7. Contact Us

If you have any questions or concerns about this policy or your privacy rights, please contact us:

📍 [Chlorine King Pool Service LLC]
🌐 [Chlorinekingpoolservice.com]
📧 [Chlorinekingg@gmail.com]
📞 [818-418-8250]

By using our services and providing your phone number, you acknowledge and agree to this Phone Texting Privacy Policy.

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