Term & Conditions

Terms and Conditions

Welcome to Chlorine King Pool Service. These Terms and Conditions govern your use of our website, services, and any agreements related to our pool cleaning services in California. By using our services, you agree to these terms. If you do not agree, please do not use our services.

1. Services Provided

We provide professional pool cleaning and maintenance services within [Your Service Area]. Our services include, but are not limited to:

Regular pool cleaning and maintenance
Chemical balancing
Equipment inspections
Filter cleaning and replacements
Algae treatment and removal

Service availability may vary by location, and we reserve the right to refuse service at our discretion.

2. Service Agreements & Payments

A. Service Contracts

Our services are provided on a one-time or recurring basis.
Some services may require a signed service agreement before work begins.

B. Pricing & Payments

Pricing is determined based on the size and condition of your pool.
Payments are due upon service completion or as outlined in your service agreement.
We accept payments via credit card, bank transfer, and other approved methods.
Late payments may result in service suspension or late fees.

C. Cancellations & Rescheduling

To reschedule or cancel a service, you must notify us at least 24 hours in advance.
Cancellations made less than 24 hours before a scheduled service may be subject to a cancellation fee.

3. Customer Responsibilities

To ensure efficient service, customers must:
Provide uninterrupted access to the pool area.
Ensure pets and obstructions are removed before service.
Maintain proper water levels to allow equipment operation.

We are not responsible for service delays due to restricted access or unsafe conditions at the service location.

4. Liability & Service Limitations

A. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

Pre-existing damage to pool structures, surfaces, or equipment.
Damage caused by unforeseen weather conditions or acts of nature.
Personal injuries or property damage resulting from failure to maintain equipment as recommended.

B. No Guarantee of Results

While we strive for high-quality service, we cannot guarantee specific results, including water clarity or complete algae removal in extreme conditions.

5. Text Message Communications

By providing your phone number, you consent to receive service-related text messages per our [Phone Texting Privacy Policy].

Message frequency varies; standard carrier rates may apply.
You can opt-out at any time by replying STOP.

6. Privacy & Data Protection (CCPA Compliance)

California residents have rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal data we collect.
The right to request deletion of your personal data.
The right to opt-out of data sharing (we do not sell your data).

For more details, please review our [Privacy Policy].

7. Dispute Resolution & Governing Law

A. Dispute Resolution

We aim to resolve disputes amicably.
If a dispute cannot be resolved, it shall be handled through binding arbitration in California, under the American Arbitration Association (AAA) rules.

B. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflicts of law principles.

8. Changes to These Terms

We may update or modify these Terms periodically. Continued use of our services after changes constitute acceptance of the revised Terms.

9. Contact Information

For any questions regarding these Terms, please contact us:

[Chlorine King Pool Service]
[Chlorinekingpoolservice.com]
[Chlorinekingg@gmail.com]
[818-418-8250]

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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